At SellingIPTV, customer satisfaction is very important to us. This Refund and Returns Policy explains the terms and conditions under which refunds may be requested for our IPTV services. By purchasing and using our service, you agree to the terms outlined in this policy.
Because IPTV is a digital service, refunds are handled differently than physical products. Please read this page carefully before completing your purchase.
IPTV Refund Policy Overview
SellingIPTV provides digital IPTV subscription services delivered electronically. Once an IPTV subscription is activated and login credentials are provided, the service is considered used and non-returnable, except in specific situations described in this IPTV Refund Policy.
Due to the nature of digital streaming services, we encourage customers to carefully review our service details and, where available, use trial options before purchasing long-term plans.
IPTV Refund Policy Eligibility
Refund requests may be considered only if all of the following conditions are met:
The IPTV service cannot be activated due to a technical issue directly caused by SellingIPTV
The problem is reported to our support team within 24 hours of purchase
Our technical team has verified the issue and is unable to resolve it
If all conditions are satisfied, your request will be reviewed and a refund may be approved at our discretion.
Non-Refundable Situations
Refunds will not be issued in the following cases:
Change of mind after service activation
Device incompatibility or unsupported devices
Poor or unstable internet connection
Buffering or freezing caused by your ISP or network environment
Failure to follow installation or setup instructions
Temporary service interruptions due to maintenance or third-party issues
Account suspension or termination due to violation of our Terms of Service
Abuse of free trials or promotional offers
SellingIPTV is not responsible for issues related to customer hardware, software, or internet providers.
Digital Service Disclaimer
SellingIPTV delivers IPTV content via internet-based technology. Streaming quality depends on multiple factors, including internet speed, network stability, device performance, and software compatibility. While we strive to provide reliable service, we cannot guarantee uninterrupted streaming under all circumstances.
Free Trials and Short-Term Subscriptions
If a free trial or short-term subscription is available, we strongly recommend testing the service before purchasing a longer plan.
Trial subscriptions and promotional offers are strictly non-refundable.
How to Request a Refund Under the IPTV Refund Policy
To request a refund, please contact our support team and provide the following details:
Order ID or transaction reference
Email address used during purchase
A clear explanation of the issue experienced
📧 Support Email: support@sellingiptv.com
Incomplete or unclear requests may delay the review process.
IPTV Refund Policy Processing Time
Once a refund request is approved, refunds are processed within 3–7 business days. Refunds are issued using the original payment method used at checkout. Processing times may vary depending on your payment provider.
Policy Updates and Modifications
SellingIPTV reserves the right to update or modify this Refund and Returns Policy at any time without prior notice. Any changes will take effect immediately upon publication on this page. Continued use of our services indicates acceptance of the updated policy.
Contact Information
If you have any questions regarding this IPTV Refund Policy, please contact our support team:
📧 Email: support@sellingiptv.com
🌐 Website: https://sellingiptv.com
